A spreadsheet should become an application when the business depends on it as a shared process, but the file can no longer enforce who does what, which information is valid, or what happens next.
Strong warning signs
- several copies circulate by email;
- formulas break when rows are inserted;
- one person understands the color codes;
- staff retype the same information into other systems;
- permissions are all-or-nothing;
- there is no reliable history of changes;
- reporting requires hours of cleanup;
- the file freezes or becomes too large to use comfortably.
Do not automate confusion
First map the inputs, decisions, exceptions, output, owners, and retention needs. Sometimes the right answer is a cleaner spreadsheet with protected fields and written instructions. Sometimes it is a small tracker, intake tool, database, or dashboard.
The goal is not “more software.” It is a process that can be understood, maintained, and handed off. Discuss a focused custom tool.
Leave a comment