Your business controls its website only when it—not a former employee, freelancer, or unknown vendor—can access the domain registration, DNS, hosting, website administration, analytics, and recovery accounts.
Check the ownership chain
Write down the provider, login owner, recovery email, renewal method, and second-factor method for:
- domain registration;
- DNS;
- website hosting or WordPress account;
- website administrator accounts;
- business email;
- analytics and search tools;
- forms and notification destinations;
- backups and paid licenses.
The domain is the critical starting point. Losing website-editor access is inconvenient. Losing domain control can interrupt the website and email together.
Warning signs
Treat “the web person handles it” as an invitation to document—not an accusation. Warning signs include renewals charged to a personal card, recovery messages going to a former worker, shared passwords, no second administrator, and nobody knowing where DNS is managed.
Fix access without creating chaos
Do not transfer or rename everything at once. Verify access, record current settings, add business-controlled recovery methods, and make one reversible change at a time. Preserve billing records and avoid changing DNS during ordinary documentation work.
Computer 911 can inventory the chain and build a practical recovery plan. Discuss a Business Project.
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